FAQ's

Below are our most frequently asked questions.

If you have a specific question that you cannot see below, please feel free to contact us via email as we would be more than happy to answer any questions that you may have.

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DO YOU DELIVER?

Yes, however, delivery will incur an additional fee which is dependant on the location.

0km -10km - $5
10km -20km - $10
20km - 50km - $15
50km + From $20

Please note any multi-tier cakes will need to be delivered to ensure safe delivery.

You should place an order as soon as you know the date you are wanting to be locked in, as we only take a certain number of orders each week.

ARE YOU REGISTERED WITH THE COUNCIL?

You can have peace of mind knowing that all of our cakes are baked and decorated within our kitchen that has been approved and registered with our local council.

DO YOU USE QUALITY INGREDIENTS?

We only use the highest quality ingredients for all of our cakes.
Most of our cake flavours are also made by infusing natural flavours into the recipe.

CAN I PICK UP?

Yes, I am located in Rockbank, Victoria. Pick up address will be provided once a booking has been made.

Cake pick up times are strictly between:
Monday to Friday 9:30am - 5:30pm
Saturday 8:30am - 12:00pm
Sunday 8:30am - 12:00pm

After-hour pick-ups are not available.

Yes, once you have accepted a quote to secure your order a 50%
non-refundable deposit will be required within 7 days. To read more about a deposit and our T&Cs you can click here.

DO YOU CATER FOR FOOD ALLERGIES?

Please note that our products may contain milk, soy, gluten, wheat and shellfish. Traces of peanuts and tree nuts may also be present. Unfortunately, we do not offer allergen-free cakes.

CAN YOU COPY (REPLICATE) THIS DESIGN?

Please note any photos of inspirations and designs that are sent to us will never be 100% replicated. We will try and capture all of the elements that you like within that design, however, due to the cake decorating process my very own style will always be reflected.

WHEN SHOULD I ORDER?

DO I NEED TO PAY A DEPOSIT?